Vacancy description: We are seeking a warm, organised, and proactive Medical Receptionist to join our GP-owned private billing practice. This is a key front-of-house role suited to someone who takes pride in delivering exceptional patient experiences and thrives in a supportive, team-focused environment.
Key Responsibilities:
- Welcoming patients and managing front desk operations
- Booking appointments and managing the appointment schedule
- Handling patient enquiries in person and over the phone
- Processing private billing and payments
- Managing patient records and correspondence
- Supporting doctors and nurses with administrative tasks
About You:
- Previous medical reception experience preferred (but not essential for the right candidate)
- Excellent communication and interpersonal skills
- Professional presentation and a compassionate approach to patients
- Strong organisational skills and attention to detail
- Ability to multitask and work efficiently in a busy environment
- A team player who contributes positively to workplace culture
What We Offer:
- Supportive, friendly team environment
- Well-structured and organised practice
- Opportunity to work in a high-quality private billing clinic
- Ongoing support and training
- A workplace where you are valued and respected.
About the practice:Â We are a GP-owned, private billing practice committed to delivering high-quality, patient-centred care within a supportive and collaborative environment. As an independently run clinic, we value integrity, continuity of care, and strong relationships, both with our patients and within our team. Our team is close-knit and genuinely supportive, with strong working relationships between GPs, nursing staff, and administration. We foster a positive workplace culture where communication is open, colleagues support one another, and everyone is valued. We are proud to offer a well-organised, efficiently run practice, where systems are in place to support both staff and patients, creating a calm and professional environment.