Second Medicare Urgent Care Clinic in Central Queensland opens in Gladstone

Published: September 17 2025

Gladstone residents now have greater access to bulk-billed urgent care, with the opening of the new Medicare Urgent Care Clinic (Medicare UCC) co-located at Gladstone Family Medical Centre at 7 Goondoon Street, Gladstone Central.

Funded by Country to Coast Queensland through the Australian Government’s PHN Program, the Gladstone Medicare UCC offers urgent care seven days a week from 8am to 8pm. No appointment or referral needed.

Announced today by Minister for Health and Ageing, Minister for Disability and the National Disability Insurance Scheme, the Hon. Mark Butler MP, the ForHealth operated Gladstone Medicare UCC provides accessible, high-quality short-term care for conditions that require same-day treatment but are not immediately life threatening, such as minor fractures, sprains, infections, cuts, burns and other urgent health needs.

Country to Coast Queensland CEO Julie Sturgess said the opening of the second Central Queensland, Gladstone Medicare UCC marks an exciting milestone in expanding access to fast, high-quality health care for local communities.

“The Gladstone clinic joins a growing network of Medicare UCCs across our region including Rockhampton, Hervey Bay, Bundaberg and the newly announced Buderim clinic — helping more people get the care they need, closer to home,” Ms Sturgess said.

While Medicare UCCs aren’t equipped to treat complex trauma or emergencies, anyone experiencing a life-threatening injury or illness should always call triple zero (000) or go directly to the emergency department.

Ms Sturgess said Medicare UCCs offer a welcoming and convenient option for people needing urgent, non-life-threatening care, complementing local GPs and supporting better health outcomes across the community.

“Remember your GP remains your first point of contact for routine healthcare, chronic condition management, and preventative health services. You can find a local GP near you by visiting healthdirect’s service finder to see available appointments.”

Across the Country to Coast Queensland region, more than 65,000 residents have accessed the three established Medicare Urgent Care Clinics, with an average of 40 people seen daily in Rockhampton and 44 in both Bundaberg and Hervey Bay.

ForHealth Gladstone Medicare Urgent Care Clinic Dr Natascha De Wet is looking forward to providing urgent care for residents in Gladstone.
“I am proud to be part of this new Medicare Urgent Care Clinic, which means the Gladstone community can access free, high quality urgent care and don’t need to wait at an Emergency Department.”

Gladstone Medicare Urgent Care Clinic: What You Need to Know

  • Now open co-located at Gladstone Family Medical Centre at 7 Goondoon Street, Gladstone Central
  • Operating hours: 8am – 8pm, 7 days
  • Services: bulk-billed, walk-in care for urgent but non-life-threatening conditions
  • No referral required

For more information about Medicare UCCs in the region, visit c2coast.org.au/medicare-urgent-care or health.gov.au/find-a-medicare-ucc

 

Downloads

  • Caption: The Hon. Emma McBride, Assistant Minister for Mental Health and and Suicide Prevention Assistant Minister for Rural and Regional Health celebrates the official opening of the Gladstone Medical Urgent Care Clinic on 10 December 2025 with Dr Tarirai Mudadada Gladstone Medicare Urgent Care Doctor and Vanessa Stone Nurse Practitioner.

  • Caption: The new Medicare Urgent Care Clinic co-located at Gladstone Family Medical Centre at 7 Goondoon Street, Gladstone Central open seven days, 8am-8pm, for bulk-billed, walk-in care for urgent but non-life-threatening conditions.

  • Caption: iMatthew Schull, Country to Coast Queensland Director Integration at the Gladstone Medicare Urgent Care Clinic opening event with The Hon. Emma McBride, Assistant Minister for Mental Health and and Suicide Prevention Assistant Minister for Rural and Regional Health, Janelle Henningson, Gladstone Family Medical Centre Practice Manager and Kim Pryce-Lunt, ForHealth Director Queensland.

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