Medicare Mental Health is an Australian Government initiative that connects people to the right mental health support sooner — online, by phone or in person. Learn more about the different services below.
national Phone service
(8.30am – 5pm, Monday to Friday)
Community members and referrers can call 1800 595 212 for free advice and connection to local services that best suit individual needs. You can also request a call back after hours.
walk-in centres
Country to Coast Queensland funds Medicare Mental Health Centres in our region to provide free, walk-in or booked assessment and short-term care. No referral needed. Check locations and hours on our centres page.
check in programs
Free online low-intensity Cognitive Behavioural Therapy (LiCBT) programs to help manage mild mental health challenges. Programs can be accessed through the phone service referral. Learn more at medicarementalhealthcheckin.gov.au
Website resources
The national site offers trusted information, self-help tools, helplines and webchat, clinician-supported online therapy, and moderated peer forums.
