Expanding Access to Urgent Care in Hervey Bay

In Sunshine Coast by Pikka Turangan

The new Hervey Bay Medicare Urgent Care Clinic is now open, providing fully bulk-billed, walk-in urgent care for Fraser Coast residents and visitors. This service addresses a critical gap, ensuring timely care for non-life-threatening conditions while supporting the broader health system by easing pressure on local emergency departments.

Last week, Country to Coast, QLD CEO Julie Sturgess joined Treasurer Jim Chalmers MP and Senator Anthony Chisholm to officially open the clinic.

Operated by ForHealth Group and funded by Country to Coast through the Australian Government’s PHN program, the Medicare Urgent Care Clinic complements existing primary care services by providing an alternative for urgent, non-routine health needs when a regular GP appointment is not immediately available.

Care summaries are shared with patients’ regular GPs and uploaded to My Health Record (with consent), supporting seamless, patient-centred care.

  • Walk in – no appointment needed
  • Bulk billed – no out-of-pocket costs
  • Open 7 days a week, 9am–7pm
  • Staffed by experienced doctors and nurses.

This clinic is part of a broader strategy to enhance access to care while strengthening the role of general practice as the cornerstone of routine and preventative healthcare.

Hervey Bay’s new Medicare Urgent Care Centre is located at 5/166 Boat Harbour Drive, Pialba.

At Country to Coast, QLD we remain committed to supporting collaborative solutions that balance innovation with sustainability, ensuring the needs of patients, primary care providers, and the wider health system are met.

For more information, visit us.

CCQ Deputy Director, Jasmine Kellaway, ForHealth General Manager QLD, Kim Pryce Lunt, CCQ CEO Julie Sturgess, Fraser Coast Mayor George Seymour, For Health Clinical Director Dr Ajit Bhalla, ForHealth CEO Andrew Cohen, CCQ Primary Health Coordinator (Wide Bay), Ellen McDermott.