Novel coronavirus – latest PHN updates

In Central Queensland, News, Sunshine Coast, Wide Bay by PHN Communications

Last updated: 4 February 2020

Novel coronavirus

There has been an outbreak of a novel (new) coronavirus (2019-nCoV) originating in Wuhan, China.

Queensland Health asks you consider novel coronavirus (2019-nCoV) infection in patients with fever and respiratory symptoms who recently travelled to anywhere in China, and investigate patients using standard practices.

Contact your Public Health Unit for advice on suspected cases including diagnostic testing and specimen collection.

Face masks

The Department of Health has made the national stockpile of face masks available to general practices as needed.

CCQ now has a limited supply of masks to distribute to practices with a demonstrated need i.e.:

  • where there is no local supply available commercially; or
  • where there is no local supply available from a State or Territory government scheme; and
  • where practices have a population which may be more likely to have been exposed to the novel coronavirus; and/or
  • have unusual numbers of patients presenting with respiratory symptoms.

If your practice falls into these categories and you cannot source masks via the channels advised above, please contact Robb Major on

For further information on the use of masks when seeing patients with suspected coronavirus, please see the RACGP information page.

Resources for your practice

Download this poster for your practice written in English.

Download this poster for your practice written in Mandarin.

Download this advice poster from RACGP for your practice.

Download this patient-facing information poster for your practice. 

Additional information

Queensland Health information and resources.

Department of Health information and resources

Queensland Health advice for Queensland clinicians.

Information for primary and community health workers.

Information for emergency departments.



For the latest updates and health alerts, please ensure you are subscribed to the PHN’s mailing list.

Access previous Public Health Alerts here.


Central Queensland;

Sunshine Coast;

Wide Bay.

Please contact your Practice Support Officer or Public Health Unit for any further queries:

Public health unitLocationTelephone (general enquiries)Fax (general enquiries)Report notifiable conditions
Central Queensland
82-86 Bolsover Street, Rockhampton Qld 4700

PO Box 946, Rockhampton Qld 4700

(07) 4920 6989(07) 4920 6865

EH: (07) 4921 3230

Use general contact details
Sunshine Coast60 Dalton Drive, Maroochydore QLD 4558

PO Box 577, Maroochydore Qld 4558


1300 017 190(07) 5202 9596Fax: (07) 5202 9889
Wide Bay (Bundaberg)L1, 14 Branyan Street, Bundaberg Qld 4670

PO Box 185, Bundaberg Qld 4670

(07) 4303 7500(07) 4303 7599Use general contact details
Wide Bay
(Hervey Bay)
Suite 11/17 Hershel Court,
Urraween, Qld 4655PO Box 724, Hervey Bay Qld 4655
(07) 4184 1800(07) 4184 1809Use general contact details