Group of senior friends smiling on camera after an outdoor exercise class

📞1800 595 212 - Monday to Friday 8:30am – 5pm

Head to Health is a mental health assessment and referral service available to everyone across the Central Queensland, Wide Bay, Sunshine Coast regions.

Head to Health phone line on 1800 595 212 can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals.

Head to Health takes a holistic approach to mental health, whether a client has experienced mental ill-health in the past or if this is the first time they have reached out for support.

Visit Head to Health.


While no referral is needed for a person to access the Head to Health service, referrals are welcomed from GPs, primary health professionals, local Hospital and Health Service providers and non-government organisations.

Head to Health assessment pathway

Head to Health mental health professionals will talk with a client and then triage to the support needed most appropriate service to meet their needs or assist the person they’re supporting.

With consent, Head to Health will also work with a client’s GP to ensure they are kept informed about the support services recommended.

An initial assessment completed using the Initial Assessment and Referral Decision Support Tool (IAR-DST) to gather the information required to determine the most appropriate referral pathway for the client who is calling for support. They will then do a warm handover and support them in access tools or a support service.

Frequently Asked Questions

Head to Health is not a crisis or emergency service.
For urgent support, call Lifeline on 13 11 14.
If you need immediate help or are at risk of harm to yourself or others, call 000 now.


Head to Health is delivered by Country to Coast, QLD though the
Australian Government’s PHN Program