Counselling by Chance workshop

Communicating with empathy, connection and care to support others

Do you want to learn how to support people better? Maybe everyone comes to you with their problems. Perhaps you want to be a better support to someone who needs help. You could be at home, at work or out in the community when you encounter someone who needs support. It can happen when you least expect it.

Everyone needs help sometimes and it’s important you know what to do when you’re the person called on to help someone. Counselling by Chance training equips participants with the knowledge, skills and confidence to support others when they need it most.

Topics covered;

• Building rapport and trust
• Active listing skills
• Responding to distress
• Effective communication and the influence of values and beliefs
• How to refer
• Self-Care strategies