Setting key performance indicators

Identifying and measuring the key indicators for practice success.

This session will look at the four components of the balanced scorecard approach; financial, patient experience, internal processes, and learning and growth. And how to align these components to organisational performance.

Attendees will gain insights into the crucial steps for setting the right measures, both financial and non-financial that help create a successful medical practice. This session will discuss and offer insights on:

• how to develop KPIs using the balanced scorecard approach to ensure alignment with your practice strategies
• simple ways to measure and evaluate your KPIs and track progress
• practical examples of the four core KPIs in action.

The presenters will answer your questions on establishing and monitoring key performance indicators. Please submit your questions here or via registration.